Aviora Suites respects the privacy of its website visitors and is committed to protecting the personal data provided to it.
This Privacy Policy describes how we collect, use and protect your personal data when you use our website, booking form or contact form.
1. What personal data do we collect?
The Aviora Suites website collects personal data only when it is voluntarily provided by the visitor via:
the booking form, and
the contact form.
Depending on the form you use, you may be asked for information such as:
Full name
Email address
Phone number
Arrival and departure dates
Number of visitors
Message content or other information you choose to provide us with regarding your reservation
We do not request sensitive personal data through the website, unless it is absolutely necessary and provided by you to service a specific request.
2. For what purpose do we use your data?
The personal data you submit is used exclusively for communicating with you and managing requests related to accommodation and room reservations at Aviora Suites.
In particular, they can be used for:
processing a reservation request,
confirming or modifying a reservation,
communicating with you regarding your stay,
answering questions about our availability, amenities or services,
servicing requests sent through the contact form.
Your information is not used for advertising or other unrelated purposes and is not used to send advertising messages or newsletters without your prior consent.
3. Legal basis for processing
The processing of your personal data takes place, depending on the case:
to take steps at your request before concluding a booking agreement,
for the execution of the agreement between us regarding your reservation and accommodation,
based on your consent, when required,
or for our compliance with obligations provided for by applicable law.
4. Sharing of personal data
Aviora Suites does not sell, rent or share your personal data with third parties for commercial or advertising purposes.
Only partners or service providers may have access to the data when this is necessary for the technical operation of the website, communication or reservation management and always to the extent required for the provision of specific services.
The data may also be disclosed to the competent authorities when required by applicable law.
5. Data retention period
Personal data is retained only for as long as is necessary to serve the purpose for which it was collected.
Data related to completed reservations may be retained for a longer period when required for tax, accounting or other legal purposes.
When there is no longer a legitimate or business reason for retaining it, the data is deleted or anonymized in a secure manner.
6. Personal data security
We take appropriate technical and organizational measures to protect personal data from unauthorized access, loss, alteration, disclosure or destruction.
Although every reasonable effort is made to protect data, no method of transmitting or storing data over the internet can be considered completely secure.
7. Your rights
In accordance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679), you have, where applicable, the right to:
to be informed about the processing of your personal data,
request access to the data we hold about you,
request the correction of inaccurate or incomplete data,
request the deletion of your data,
request the restriction of processing,
to object to processing,
request the portability of your data, where applicable,
to withdraw your consent, when the processing is based on it.
To exercise any of the above rights, you can contact us via the contact details listed on the website.
You also have the right to file a complaint with the competent data protection supervisory authority.
8. Links to third-party websites
Our website may include links to third-party websites or services.
Aviora Suites is not responsible for the privacy practices of these websites. We recommend that you read the respective privacy policy of each external website you visit.
9. Cookies and third-party services
The website may use cookies which are necessary for its proper and secure operation.
If additional third-party services are used, such as traffic statistics tools, maps, embedded content or other services that may install non-essential cookies, their use is carried out in accordance with applicable legislation and, where required, with the visitor’s consent.
More information regarding the use of cookies can be provided through the relevant Cookies Policy of the website.
10. Changes to the Privacy Policy
Aviora Suites reserves the right to modify this Privacy Policy when required due to changes in the website services or in applicable legislation.
The currently applicable version is published on this page.
11. Contact
For any questions regarding this Privacy Policy or the processing of your personal data, you can contact Aviora Suites through the contact details listed on the website.
